Ventura TRAVEL Company Structure – How Our Specialist Travel Group Operates

Ventura TRAVEL is an umbrella organization that empowers a family of specialized travel brands, each focused on delivering exceptional, authentic, and sustainable travel experiences. Our structure is designed to maximize both operational efficiency and brand expertise, ensuring that every traveler receives outstanding service while supporting our mission to make the world a better place. At the core, Ventura TRAVEL provides centralized support through key departments including Marketing, Finance, Sales, Service, Tour Guides, Data, CSR (Corporate Social Responsibility), HR, and IT, which serve all our brands, enabling them to focus on their unique customer segments and destinations while benefiting from shared expertise and high standards.

The organization is divided into four main business branches:

Group Travel: Where it all started. Small groups with max 12 participants, run by specialist brands.

Platforms: Aggregators for niche segments offering the clearest and most transparent overview.

Tailor Made & Private Trips: powered by automation and AI, with Epic Trips creating personalized journeys.

Foundations: Here we invest in projects that create real positive impact and support the communities we work with.

Our Brands

Group Travel

Our group travel brands offer region- and interest-specific journeys, led by local experts. Each brand specializes in a particular destination or theme, allowing us to deliver deep, authentic experiences that go beyond mass tourism.

Platforms

Galapatours, Polartours, and Rivertours provide access to extraordinary cruise and expedition experiences in the Galapagos, Arctic, Antarctic, and on rivers, combining adventure with responsible travel practices.

Tailor Made & Private Trips

Epic Trips leverages technology and local expertise to create fully personalized travel itineraries, catering to travelers seeking unique, flexible adventures.

Foundations

Our foundations, such as V Social Foundation and Forest Guardians, support community-based tourism and conservation projects, ensuring that our business has a positive impact on people and the planet.

Central Ventura Departments

Our central departments are the backbone of Ventura TRAVEL, providing essential support and specialized expertise to all our brands. By working collaboratively across the organization, these teams ensure that every brand benefits from shared knowledge, streamlined processes, and a consistent commitment to excellence.

Marketing

Our Marketing team brings Ventura’s brands to life, connecting with travelers around the world through creative campaigns, digital expertise, and a passion for storytelling. They help us reach new audiences and inspire people to explore the world with us.

Human Relations

The HR team is dedicated to supporting every vMember, from recruitment and onboarding to professional development and well-being. They foster a positive, inclusive workplace where everyone can thrive and grow.

Finance

Our Finance team ensures Ventura’s stability and growth by managing budgets, financial planning, and reporting. They provide the insights and support needed to make smart decisions and keep our company on a solid foundation.

Sales

Our Sales team connects travelers with unforgettable Ventura experiences. Through expert advice, personalized service, and a deep understanding of our journeys, they guide customers from their first inquiry to booking, ensuring every traveler finds the perfect adventure.

Service

The Service team is dedicated to delivering outstanding support to our travelers before their trips. With empathy, expertise, and attention to detail, they handle questions, resolve issues, and make sure every journey is smooth and memorable.

Tour Guides

Our Tour Guides team finds and trains the best guides for every Ventura journey. With careful selection and ongoing development, they ensure our guides are knowledgeable, passionate, and ready to deliver exceptional experiences—so every guest enjoys an amazing, memorable adventure.

CSR

The CSR (Corporate Social Responsibility) team champions Ventura’s commitment to sustainability and positive impact. They lead initiatives that support local communities, protect the environment, and promote ethical travel, helping us make a difference wherever we go.

IT

Our IT team keeps Ventura running smoothly by maintaining secure, reliable, and innovative technology solutions. They ensure that every vMember has the tools and support needed to work efficiently, solve technical challenges, and drive digital transformation across all brands. Find out more on the Ventura Technology page.

Data

The Data team empowers Ventura with actionable insights and informed decision-making. By collecting, analyzing, and interpreting data, they help us understand trends, optimize performance, and create better experiences for both travelers and vMembers.

Exceptional Journeys, Seamless Support

At Ventura TRAVEL, our structure empowers each specialist brand to focus on what they do best: designing unique and unforgettable travel experiences. With dedicated teams handling marketing, finance, IT, and more, our travel experts are free to pour their passion and expertise into every journey. This seamless support means our travelers enjoy smoother, more enriching adventures—leaving them happier and more fulfilled with every trip.

Dai

Brand Director Japaventura

Thanks to the support from our central teams, we can dedicate our energy to creating truly special experiences for our guests in Japan. It’s wonderful to see how much our travelers appreciate the care and attention we put into every detail.

Our people

We live, breathe, and deliver on our values, and so do our suppliers and tour leaders. Improving the lives of the people we work with, those who work with us, and their families is paramount to us.

Because one thing is for sure: Travel connects people! By developing unique travel experiences for you in the heart of local communities, we celebrate cultures and allow you to connect with people in moments you’ll never forget. One of our aims is that our trips directly benefit the people and places you visit through development, prosperity, and self-determination. Our belief is that travel can be a force for good, and we have in place several measures to ensure our trips make a positive impact.

How Ventura TRAVEL Is Structured

A clear, scalable system combining specialist travel brands with powerful shared teams.

How Ventura TRAVEL Is Structured

A clear, scalable system combining specialist travel brands with powerful shared teams.