What Makes Our Company Culture Unique

At Ventura TRAVEL, our company culture is built on three core values: Fun, Fair, and Focus. We believe that enjoying our work, treating everyone with respect and fairness, and maintaining a clear focus on our goals are essential to creating a positive impact in the travel industry. These values guide our daily actions and shape the way we work together as a team.

Our culture is visible in everyday behavior. It shapes how we think, work, decide, and treat each other. It shows up in direct feedback, fast decisions, clear ownership, and real collaboration. What follows are the principles that guide how we live this culture across all parts of our working life.

Flexibility is one of the most valued aspects of working at Ventura TRAVEL, as consistently mentioned by vMembers. Our culture is built on trust, respect, and treating people individually to be fair. While many vMembers enjoy the freedom to manage their schedules and work remotely, we recognize that those in customer-facing roles may have less flexibility due to set opening hours. Overall, Ventura strives to offer as much flexibility as possible, encouraging everyone to find a balance that works for them and their teams, always aligning with our core values and treating each situation individually to ensure fairness.

Work-Life Balance is highly valued at Ventura TRAVEL. We recognize that achieving work-life balance in tourism can be challenging for two main reasons: seasonality, with destinations like Japan or Patagonia experiencing heavy workload spikes during high season, and the unpredictable nature of emergencies such as strikes, flight cancellations, or political events that can suddenly require extra effort. Despite these challenges, we work hard to support all vMembers in maintaining a healthy work-life balance and strive to avoid extra hours whenever possible.

At Ventura TRAVEL, decision-making is a transparent, collaborative process rooted in our core values. We gather data, seek diverse perspectives, and focus on arguments rather than opinions, ensuring every decision is well-informed and aligned with our mission. Disagreements are welcomed as part of healthy debate, and once a decision is made, we commit as a team to its success.

At Ventura TRAVEL, we are committed to recognizing and rewarding both achievements and teamwork. Every quarter, we celebrate outstanding vMembers with our Fun, Fair & Focus Awards, which honor those who best represent our core values. All vMembers receive quarterly reviews that evaluate not only their results but also their collaboration and team spirit. We attract and retain top performers with good hearts, people who want to make a positive impact and enjoy working in a high-performing, supportive team. Our salary system is fair and transparent: annual increases are given to those who meet our standards, while our best talents benefit from significant raises. Salaries are determined in collaboration with HR, not just by managers, to ensure fairness for everyone.

Virtual company shares are granted each quarter based on individual performance in results and demonstrated teamwork. These virtual shares are more than just symbolic. If Ventura achieves its goal of going public with an IPO, they will be converted into real shares. This approach ensures that when the company thrives, all vMembers benefit together, reinforcing our culture of shared achievement and collective success.

At Ventura TRAVEL, feedback is more than a formality. It’s the driving force behind our growth and innovation. Here, feedback flows in every direction: upward, downward, and sideways. We regularly hold retrospectives to review our projects and processes, creating space for honest feedback and continuous improvement. Our systems and mindset ensure that input is always welcomed, trust is strengthened, and every vMember is empowered to help shape our journey. Feedback isn’t just about improvement; it’s about investing in each other’s success.

Our culture thrives on transparency. Open communication and daily information sharing help every vMember stay aligned, empowered, and connected.

Our yearly offsite has been a cornerstone of Ventura TRAVEL’s remote company culture since 2012, when we held our very first offsite in Costa Rica. While it’s a lot of fun, it’s also essential for building strong connections and effective collaboration in a distributed team. Every year, at least 50 vMembers are selected to join the two-week offsite in a new location, with spots determined by a game. If we meet our company goals, everyone is invited! The offsite is carefully planned and budgeted, with a clear business rationale, and aims to include all vMembers, including freelancers. It’s a unique opportunity to align on strategy, strengthen relationships, and celebrate our achievements together—making remote work truly work.

At Ventura TRAVEL, our international team is at the heart of our vibrant company culture. With vMembers from all over the world, we bring together diverse perspectives, experiences, and ideas that enrich our daily work and drive innovation. English is our main language for communication, ensuring everyone can participate, but you’ll also hear Spanish, German, French, and more in our meetings and chats. This global mix creates a dynamic, open-minded environment where learning from each other is part of everyday life. Our multicultural team not only makes work more interesting and fun, but also helps us better understand and serve travelers from around the globe. At Ventura, you’ll join a truly international community that celebrates diversity and thrives on collaboration!

At Ventura TRAVEL, technology and AI are woven into the fabric of our company culture. We believe that embracing innovation helps us work smarter, not harder, and allows us to focus on what truly matters—creating unforgettable travel experiences and supporting each other as a team. vMembers are encouraged to explore new tools, automate repetitive tasks, and share their tech discoveries with colleagues. This open, collaborative approach means that anyone can suggest, test, and implement new solutions, regardless of their role or department. By integrating AI and technology into our daily routines, we boost efficiency, foster creativity, and make space for meaningful human connection. At Ventura, staying curious and adaptable with technology is part of how we grow together and stay ahead in the travel industry.

Ready to be part of a passionate, international team that values innovation, growth, and meaningful work? Explore our open positions and discover how you can make an impact at Ventura TRAVEL.