Rebooking

• All customers traveling with a Ventura TRAVEL GmbH brand receive a rebooking voucher following the end travel date of their reservation; the voucher is non-transferable.
• The rebooking voucher is valid for 6 months from the travel end date of the reservation; no extensions are allowed.
• The value of the voucher can only be redeemed in combination with a new booking with a Ventura TRAVEL GmbH brand; a cash pay-out of the voucher is not possible.
• A minimum reservation value of EUR 1,000 per person is required for application of the rebooking voucher.
• Voucher holders can only apply one rebooking voucher per customer; the application of multiple vouchers in the same booking is allowed, as long as each voucher is applied to a different customer in the same booking.
• A rebooking voucher cannot be combined with any other vouchers.
• In case the new reservation with the redeemed voucher is canceled, the value of this voucher expires.

• From 2 months after the travel end date on, the rebooking voucher can also act as referral voucher: the voucher holder can refer one (1) new customer to a Ventura TRAVEL GmbH brand.
• As a referral voucher, the original rebooking voucher will double in value for the original voucher holder, while the new customer will get an EUR 100 voucher.
• The original and new customers must have active reservations to redeem the value of these vouchers; the active reservations can be for the same or different travel dates or destinations.
• The extra value for the original customer can only be redeemed as long as the original customer's new reservation has not yet been paid in full.
• In case the new reservations with the redeemed vouchers are canceled, the value of these vouchers expires.

Valid as of 15/07/2024